NABARD Financial Services (NABFINS) has released an official notification for the recruitment of Customer Service Officer (CSO) and Branch Head positions. This is an excellent opportunity for candidates who have completed 10th/12th (PUC/10+2) to join a reputed financial institution and build a rewarding career in microfinance.
The online application process is open and will remain active until April 13, 2026. Interested candidates can apply by sending their resume to the official email address: careers@nabfins.org.
Overview of NABFINS CSO Recruitment 2026
| Details | Information |
|---|---|
| Recruitment Name | NABFINS Customer Service Officer Recruitment 2026 |
| Department | NABARD Financial Services (NABFINS) |
| Post Names | Customer Service Officer (Field Officer), Branch Head |
| Total Vacancies | Not Mentioned |
| Essential Qualification | Minimum PUC/10+2 (CSO); Graduation with MFI experience (Branch Head) |
| Age Limit | Max 33 years (CSO), Max 37 years (Branch Head) |
| Application Mode | Email – Send resume to careers@nabfins.org |
| Application Fee | Not Mentioned |
| Posting Locations | Haryana, Nagaland, Meghalaya |
| Last Date to Apply | April 13, 2026 |
| Official Website | nabfins.org |
| Official Notification | Download Notification |
Important Dates
| Event | Date |
|---|---|
| Last Date to Apply | April 13, 2026 |
| Interview / Selection Date | To be notified |
Vacancy Details
NABFINS has announced vacancies for the following posts across multiple states:
| S.No | Post Name | Location | Number of Posts |
|---|---|---|---|
| 1 | Customer Service Officer (Field Officer) | Haryana | Not Mentioned |
| 2 | Branch Head | Haryana | Not Mentioned |
| 3 | Branch Head | Nagaland | Not Mentioned |
| 4 | Customer Service Officer (Field Officer) | Nagaland | Not Mentioned |
| 5 | Branch Head | Meghalaya | Not Mentioned |
| 6 | Customer Service Officer (Field Officer) | Meghalaya | Not Mentioned |
Note: The exact number of vacancies has not been mentioned in the official notification. Candidates are advised to check the official website for updates.
Eligibility Criteria
1. Customer Service Officer (Field Officer)
Educational Qualification:
- Minimum Qualification: PUC/10+2 completed
Experience:
- Freshers are eligible to apply
Other Requirements:
- Valid driving license and ownership of a two-wheeler is mandatory.
- Candidates must be fluent in the local language of the posting location.
Job Role:
The CSO’s primary responsibility is the addition of customers and growing a sustainable portfolio for the branch. The CSO must:
- Identify new business locations
- Source and add potential customers
- Post-disbursement, collect instalments on scheduled dates from customers
2. Branch Head
Educational Qualification:
- Graduation from a recognized university
Experience:
- Minimum 3 years and above of work experience in a microfinance institution (MFI)
Other Requirements:
- Knowledge of local language is mandatory.
- Willingness to travel extensively is required.
Job Role:
The Branch Head is responsible for:
- Business development
- Operations management
- Training and staff management for the branch
- Reporting to the Cluster Head and Regional Manager
- Managing a team of CSEs, CSOs, and an MIS Officer
- Ensuring compliance with audit observations at the branch level
Age Limit
| Post | Maximum Age |
|---|---|
| Customer Service Officer (CSO) | 33 years |
| Branch Head | 37 years |
Age Relaxation: Applicable as per government/organizational rules.
Salary
The official notification does not mention salary details. Candidates are advised to:
- Refer to the official NABFINS website for updates.
- Contact NABFINS directly for salary-related information during the interview process.
Expected Salary Range (Based on Industry Standards):
- Customer Service Officer: Approximately ₹15,000 – ₹25,000 per month (varies by location and experience)
- Branch Head: Approximately ₹25,000 – ₹40,000 per month (varies by experience and location)
Application Fee
As per the official notification, no application fee details have been prescribed. Candidates can apply by sending their resume to the official email address without any fee.
Selection Process
The selection process for NABFINS Customer Service Officer & Branch Head Recruitment 2026 consists of the following stages:
1. Shortlisting
- Candidates will be shortlisted based on their submitted resume, educational qualifications, and relevant experience as per the post applied for.
2. Interview
- Shortlisted candidates will be contacted by NABFINS for further rounds of interview and selection.
- Final selection will be based on overall performance in the interview process.
How to Apply for NABFINS CSO Recruitment 2026
Important: This is an email-based application process. No online application form is available.
Step 1: Read the Official Notification
- Visit the official NABFINS website at nabfins.org.
- Download and carefully read the official notification to confirm your eligibility for the post and location.
Step 2: Prepare Your Resume
- Create an updated resume with the following details:
- Personal information (name, date of birth, contact details)
- Educational qualifications (10th, 12th, graduation, etc.)
- Work experience (if applicable)
- Skills and certifications
- Contact information (mobile number, email address)
Step 3: Mention Post and Location in Email Subject Line
- Clearly indicate the post name and preferred posting location (Haryana/Nagaland/Meghalaya) in the email subject line.
Example Subject Line:
- “Application for Customer Service Officer – Haryana”
- “Application for Branch Head – Nagaland”
Step 4: Attach Supporting Documents
- Attach the following documents with your resume:
- Educational certificates (10th, 12th, graduation marksheets)
- Experience certificates (if applicable)
- Driving license (mandatory for CSO)
- Passport-size photograph
- Any other relevant documents
Step 5: Send Email
- Send the completed resume with all attachments to:
Email: careers@nabfins.org
Last Date: April 13, 2026
Important: Keep a copy of the sent email for future reference.
Sample Email Template
Subject: Application for Customer Service Officer – Haryana
Body:
Dear Hiring Manager,
I am writing to express my interest in the Customer Service Officer (Field Officer) position in Haryana, as advertised by NABARD Financial Services (NABFINS).
I have completed my 10+2/PUC from [mention board/university] and possess a valid driving license along with ownership of a two-wheeler. I am fluent in [mention local language] and eager to contribute to the growth of NABFINS.
Please find my resume and supporting documents attached for your review.
I look forward to the opportunity to discuss my application further.
Thank you for your consideration.
Best regards,
[Your Full Name]
[Your Phone Number]
[Your Email Address]Important Links
| Link Description | URL |
|---|---|
| Download Official Notification PDF | Click Here |
| Official NABFINS Website | nabfins.org |
| Email Application To | careers@nabfins.org |
| Join Aqubes Telegram | Click Here |
| Join Aqubes WhatsApp | Click Here |
Frequently Asked Questions (FAQs)
Q1. What is the last date to apply for NABFINS Customer Service Officer Recruitment 2026?
The last date to apply is April 13, 2026.
Q2. What is the eligibility to apply for NABFINS Customer Service Officer Recruitment 2026?
- Minimum PUC/10+2 for CSO post
- Graduation with MFI experience for Branch Head post
Q3. What is the maximum age limit?
- 33 years for CSO
- 37 years for Branch Head
Q4. How many vacancies are announced?
The total number of vacancies has not been mentioned in the official notification.
Q5. How to apply?
Send your resume to careers@nabfins.org before April 13, 2026.
Q6. Is there an application fee?
No application fee details have been mentioned. Candidates can apply without any fee.
Q7. Is a driving license mandatory?
Yes, for the Customer Service Officer post, a valid driving license and ownership of a two-wheeler is mandatory.
Q8. What is the selection process?
The selection process includes shortlisting of resumes followed by an interview.
Q9. What is the salary?
Salary details are not mentioned in the notification. Candidates should inquire during the interview.
Q10. Where are the job locations?
Jobs are available in Haryana, Nagaland, and Meghalaya.
Important Tips for Success
Before Applying:
- Ensure your resume is updated and includes all relevant details.
- Attach clear scanned copies of all required documents.
- Clearly mention the post name and location in the email subject line.
During the Interview:
- Be prepared to discuss your educational background and experience.
- For CSO, emphasize your willingness to travel and knowledge of the local language.
- For Branch Head, highlight your MFI experience and leadership skills.
After Applying:
- Keep checking your email for interview calls.
- If you don’t hear back within 2 weeks, send a polite follow-up email.
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Final Words – Apply Now and Build Your Career with NABFINS
This is a fantastic opportunity for 10th/12th pass and graduate candidates to join NABARD Financial Services (NABFINS) as Customer Service Officers or Branch Heads. With positions available in Haryana, Nagaland, and Meghalaya, this recruitment offers a chance to work in the microfinance sector and contribute to rural development.
Application Deadline: April 13, 2026
Don’t miss this chance – apply now!
Send your resume to: careers@nabfins.org
Disclaimer: This information is for general guidance. Always refer to the official NABFINS notification for accurate details. Aqubes.com is not responsible for any discrepancies.
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